Terms and conditions of residence

Thank you for choosing our hotel.

The rules and conditions of stay at the Kavalier Boutique Hotel are presented below. Please read them. By booking a room, you automatically agree to support these rules.

Booking

All bookings are guaranteed. Your room will be ready and waiting for you, no matter how late you arrive. The guarantee of the visit is a booked room and a prepayment for the first night of stay. We accept the cards: Euro / Mastercard, Visa, Maestro.

Cancellation

All bookings can be canceled according to the date (s) of stay. If you need to cancel a guaranteed check-in on a standard day, a cancellation notice must be sent within 72 hours of the day of arrival. For special events, notification is required two weeks or 30 days before the action. To clarify the cancellation policy for your booking, please contact the hotel.

All cancellations without proper notice will be subject to cancellation with penalties - full payment for one day. Guests who do not show up for booking are also subject to the above policy.

Placing

Check-in time starts at 2 PM

Early settlement

If you plan to arrive earlier than check-in, we ask that you call no later than the day before arrival. As we cannot guarantee early check-in, we will do our best to provide you with a room. If your room is not ready yet, we will be happy to accept luggage until you have access to your room. In order to guarantee access to your room until 14:00, we also recommend that you book a room for this half day.

Check-out

Check-out time is 12:00

Early departure

If you need to leave earlier than the pre-set date, the overnight stay fee plus additional taxes will be added to your final bill.

Late departure

As we cannot guarantee late check-out, we will do our best to accommodate you. If we are unable to comply with your request, we will be happy to hold your luggage until you leave.

Children and extra beds

Children under 6 stay for free.

Extra bed - 600 UAH per day.

A cot is free for children under 2 years old.

Older children or adults are charged UAH 600 per person per night for an extra bed with breakfast.

Maximum capacity of extra beds in a room is 1.

Maximum capacity of cots in a room is 1.

Any type of extra bed or baby cot on request must be confirmed by the hotel.

Restaurant

The restaurant is open for 24 hours

Breakfast time: 7: 30-11: 00

Pets

Accommodation with pets are available on prior request. An additional charge may be applied. The animals that are allowed to stay in the Hotel are only dogs of non-attack breeds.